best denki (sengkang)
Sunday, January 13, 2008,

just when i made up my mind to purchase the sanyo AAA rechargable battery from the shelves, i was told by the cashier that there isn't any barcode / price tag and thus she couldn't register the product on the point of sale.
cashier: "where did you get the item from?" (in chinese with a little impatient in her tone)
customer:"over there, from the shelves." (pointing to the shelves)
cashier then signalled to another staff to assist to her to find the same product with a price tag. that staff took couple of minutes before attending to her request.. after a few minutes, that staff come over saying that he couldn't find the price tag. he then turned to me suggesting to me to take the 4 pack instead.
customer:"no. (shaked my head)"
the reason why i don't take that take up that offer was from the past experience, my weekly usage of the AAA batteries wouldn't even go beyond 2 pieces, leaving the other 2 pieces to drain off.. definite waste of money that way. furthermore, it ain't cheap for rechargeable batteries. 2 pieces for $13 and 4 pieces for $25.
cashier:"go find the price tag by hook or by crook."
after sometime for like to 10 over minutes, he returned to the cashier, saying that the computer that prints the price tag had broken down.. WTF. what kind of shop is this, when they can turn down customers because they couldn't find the price tag.. why open shop when you ain't even ready to sell off your product. with this kind of service, i doubt this shop will be successful in maintaining the healthy profit.. go.. close down like what the courts did.
i am a difficult customer. i knew that there is a piece with price tag. (obviously that particular staff didn't search carefully enough, and he isn't sure of what he is selling.) that why i knew the price. i think i should work as the mystery shopper and i would definitely rated down their service. waste trip.. waste time.
3:48 PM